How to Access Your Xfinity Comcast Email and Voicemail

Comcast, a significant Internet provider in the United States, data shows that it serves more than 36 million users across the country.

Xfinity Comcast offers more than just Internet services, including:

  • Comcast Email and Voicemail
  • TV and Streaming
  • Home Security
  • Mobile and Landline Services
  • Equipment

Xfinity Comcast Email and Voicemail can be accessed via the Xfinity My Account app or the My Account section of your X1 TV box. Additionally, you can use your Email account on a web browser on a mobile device or your PC/laptop, available on the official website of Xfinity.

Xfinity Comcast was rebranded from Comcast Digital Cable in 2010. With your Xfinity Comcast ID, you can easily manage payments, set up your Wi-Fi network, troubleshoot devices, and get personal assistance. The main reason for using Xfinity Comcast is the straightforward process for accessing your Xfinity Comcast Email account and voicemail.

Xfinity Comcast – Comcast Email Account and Voicemail

Through your account, you can perform tasks like:

  • Viewing and paying bills
  • Setting up automatic payments
  • Managing appointments
  • Pairing remotes
  • Looking for outages
  • Troubleshooting devices
  • Managing data usage
  • Handling your order information

To sign in or create a new email and Voicemail account, use your Xfinity Comcast mail ID account. There are various functions you can perform using this Email account and Voicemail.

Note: Xfinity’s privacy policy has been recently amended for enhanced user data security.

How to Access Xfinity Comcast Email Account or Voicemail

Go to the homepage of Xfinity and click on the Message icon at the top right corner.

Click on Profile Icon
Click on Profile Icon

From the profile icon, you will be directed to a login page. Select “Create a new profile” next to “Find Your Xfinity ID”.

Sign in to Xfinity
Sign in to Xfinity

Start by using either your mobile number or Social Security number.

Enter your details, and Xfinity will send a confirmation code to the provided number.

When filling out contact information, provide the last four digits of your account number, date of birth, and contact information.

Click “Continue”, and Xfinity will send an email confirmation to the email address you used to register. Within 72 hours, you can use your username if you registered with a mobile number. Click on the verification link, select your preferred sign-in method to your Xfinity Account, and continue.

Signing in to Your Xfinity Comcast Email Account or Voicemail

Web browser:

  • Visit the Xfinity homepage and click on the message icon at the top right corner.
  • Enter your Xfinity Comcast account username and password, then click on “sign in”. You can opt to stay signed in if you always use your device.
  • Once signed in, you’ll be redirected to the Xfinity Connect dashboard, where you’ll access Comcast voicemail and email services.

Mobile app:

  • Download the Xfinity app from the App Store for iOS or the Play Store for Android.
  • Open the app, enter your username and password in the fields provided, and tap on “Sign-in”. Your account dashboard will open, allowing you to access your mail or Voicemail services through the menu.

You can also sign in to your Xfinity account through the X1 TV Box by pressing the microphone icon on your remote and saying “My Account”. This will open your account, and you can use the arrow keys to navigate to your emails or voicemail.


Accessing your Xfinity Comcast Email and Voicemail is as easy as following the steps mentioned. However, if the login prompts aren’t working, check your internet status and any issues with the Xfinity server. Lastly, according to the new Xfinity policy, ensure you log in to your account at least once every 12 months to avoid suspension. If you haven’t logged in within a 30-day period, Comcast will delete everything in your account.

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